Richard Casino Data Protection
At Richard Casino, we are fully committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access and use our services at Richard Casino.com. By creating an account and using our platform, you agree to the practices described in this document. We encourage you to read it carefully so you understand your rights and our obligations as your data operator.
Who We Are
Richard Casino is operated by Hollycorn N.V., a company registered and operating under the laws of Curaçao, licensed by Antillephone N.V. When you register at Richard Casino, interact with our support team, or browse our platform, Hollycorn N.V. acts as the data controller responsible for your personal information. If you have any questions about this policy or our data practices, you can contact us directly at support@Richard Casino.com.
Information We Collect
When you register and use our services at Richard Casino, we may collect the following categories of personal data:
- Full name, date of birth, and gender
- Email address, phone number, and residential address
- Username, password, and account preferences
- Payment details including deposit and withdrawal methods you use
- Transaction history and gaming activity on our platform
- Device information, IP address, and browser type
- Identity verification documents such as passports or national ID cards
- Communication records when you contact our customer support team
We collect this information directly from you during registration, account verification, and your ongoing use of the Richard Casino platform. Some data is also gathered automatically through cookies and similar tracking technologies when you browse our website.
Why We Collect Your Data
We use the personal data we collect for clearly defined and legitimate purposes. At Richard Casino, we process your information to:
- Create and manage your player account
- Process your deposits and withdrawals, including verifying your payment methods
- Comply with our legal obligations under anti-money laundering (AML) and Know Your Customer (KYC) regulations
- Verify your identity and age to ensure you meet our eligibility requirements
- Provide personalised promotions such as our Richard Casino bonus codes, free spins offers, and reload bonuses
- Ensure the security and integrity of your account and our platform
- Detect and prevent fraudulent activity
- Respond to your queries via live chat or email support
- Improve our website performance, game selection, and overall user experience
Legal Basis for Processing
We only process your personal data when we have a valid legal basis to do so. Depending on the nature of the processing activity, we rely on one or more of the following legal grounds:
- Contractual necessity – processing is required to fulfil our agreement with you as a registered player
- Legal obligation – we are required to process certain data to comply with applicable laws and our licensing conditions under Curaçao regulations
- Legitimate interests – we process data to protect our platform, prevent fraud, and improve our services
- Consent – where required, we will ask for your explicit consent before processing your data for marketing communications
Cookies and Tracking Technologies
Our Richard Casino website uses cookies and similar technologies to enhance your browsing experience and ensure our platform functions correctly. Cookies allow us to remember your preferences, analyse site traffic, and deliver relevant content. We use the following types of cookies:
- Essential cookies – necessary for the website to function and cannot be disabled
- Analytical cookies – help us understand how players interact with our platform
- Marketing cookies – used to deliver personalised promotions and offers
- Functional cookies – remember your settings and preferences for a better experience
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our platform. These include:
- Payment processors and financial institutions that handle your deposits and withdrawals
- Identity verification and KYC service providers
- Game software providers such as Evolution, Pragmatic Play, NetEnt, and others who power our casino games
- Fraud prevention and security technology partners
- Regulatory authorities and law enforcement agencies where legally required
All third parties we work with are contractually obligated to handle your data securely and only for the specific purposes we have authorised.
Data Retention
We retain your personal data for as long as your account remains active and as required by law. In most cases, we are obligated to keep records for a minimum period after account closure to comply with anti-money laundering and gaming regulations. Once the retention period has expired, we securely delete or anonymise your data.
Your Rights
As a user of the Richard Casino platform, you have the following rights regarding your personal data:
- Right of access – you may request a copy of the personal data we hold about you
- Right to rectification – you can ask us to correct inaccurate or incomplete information
- Right to erasure – in certain circumstances, you may request that we delete your data
- Right to restriction – you may ask us to limit how we process your information
- Right to data portability – you can request that we transfer your data to another service provider
- Right to object – you may object to certain types of processing, including direct marketing
To exercise any of these rights, please contact our support team at support@Richard Casino.com. We will respond to your request within the timeframes required by applicable law.
Security Measures
We take the security of your personal data seriously. Our Richard Casino platform employs industry-standard encryption technologies, including SSL (Secure Socket Layer), to protect data transmitted between your device and our servers. We also maintain strict internal access controls, ensuring that only authorised personnel can access sensitive player information. Despite these measures, no online system can guarantee absolute security, and we encourage you to use a strong, unique password for your account.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify you by email or by posting a clear notice on our website. We recommend reviewing this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with us. You can reach our customer support team 24/7 via live chat on our website or by emailing us at support@Richard Casino.com. We are committed to addressing your concerns promptly and transparently.
Content updated: June 03, 2026